Your complete satisfaction is my highest priority. Should you experience any issues with your order, please fill out this form below COMPLETELY.
Before proceeding with the Claim Form, please review the Terms & Conditions found here to make sure your claim is eligible.
1) a photo of the shipping label which shows the contents
2) a photo of ALL items received, laid out in one photo
3) a photo of the damaged items from 5 feet away
4) close ups of the damage with a ruler next to damaged area
4) a detailed description (including measurements) of the damage. (Example: bent edges of gold star on grad flash- 1.5"x2")
All claims MUST be started within 2 days of order delivery. After 2 days have passed I will no longer be able to issue replacements or credit.